Alva has over twenty years of nursing experience which includes Pediatrics, Emergency, Utilization Management, and Case Management. Alva’s Case Management focus has been in the emergency department, intensive care unit, medical-surgical units and telemetry departments. She has used both Midas, and InterQual.
She has a Master of Science Degree in Health Care Administration with an option in Management and Change in Health Care.
Alva maintains current certification on Advanced Cardiac Life Support, is a member of CMSA: Case Management of Society in America and a member in good standing with the NAHQ: National Association of Healthcare Quality.
Alva frequently attends conferences for the National Speakers Association and Toastmasters International.
She has mentored students in case management at the university level and received letters of accommodation for successful mentoring from the Associate Professor and Director of the Case Management Programs.
Alva knows that positive communication between patients, families, and the entire health care team are critical to become a successful case manager.